We’re here to help. Reach out to us via phone – or come visit our office near the DFW airport.

Contact Info:


8500 Freeport Parkway
Suite 110
Irving, TX 75063

Phone Number:

Call the phone number on the back of your member ID card for assistance.

Hours of Operation: 

7 A.M. CST- 7 P.M. CST

8 A.M. EST- 8 P.M. EST

5 A.M. PST- 5 P.M PST

6 A.M MST- 9 P.M MST

TeleType (TTY)/ Telecommunications Device for the Deaf (TDD): 711

Language Line: