Clinical Expertise that
Makes a Difference
Rather than forcing your benefit design into a standardized model, we align our approach with your goals, your population, and your strategy—ensuring your clinical programs truly reflect your vision. At the center of our approach is the Clinical Account Executive (CAE), a dedicated partner who optimizes your clinical programs within your benefit plan design.
With You at
Every Step
Your CAE is involved throughout the entire lifecycle of your program:
- Sales and strategy development
- Implementation and onboarding
- Continuous clinical oversight
- Ongoing refinement of clinical programming
Expertise That Makes a Difference
Our CAEs are:
- Experienced Clinicians
- Certified Case Managers (CCM)
- Experts in complex care management
A True Extension of Your Team
Our CAEs are more than a point of contact—they are dedicated partners who genuinely care about your organization and your members. They connect you directly to clinical teams and leadership, ensuring seamless communication, faster resolution, and true alignment, while guiding members with empathy and expertise through every step of their healthcare journey.
I oversee our Clinical Strategy and Clinical Account Management teams to help clients achieve meaningful value from their self‑funded health plans. By aligning utilization management with proactive care management identification, we support timely, appropriate care and more personalized member engagement. Our clients appreciate the concierge level of support they receive with their clinical programs and the single point of contact they have for any clinically based questions or issue resolution.
What I love most about being a Clinical Account Executive is partnering with clients to turn complex healthcare challenges into meaningful measurable solutions. With more than 42 years of experience in case management, insurance, healthcare delivery, development, and marketing, I bring a unique perspective that blends clinical expertise with strategic thinking. Helping clients succeed while improving the lives of people they serve isn't just my profession—it is what continues to motivate me every day.
Being a Clinical Account Executive is about more than supporting clients, it's about building lasting partnerships rooted in trust, compassion, and shared success. I want each client to know they have someone they can count on through every achievement, every challenge, and every moment in between.
My role as a Clinical Account Executive is different every day. I enjoy that it allows me to use my healthcare knowledge while also solving business problems and managing the client relationship. Success isn’t just about clinical knowledge; it’s understanding benefits, claims, and client goals. Being the clinical liaison between the frontline clinical teams and the client means that I am working to resolve issues as they arise on a day-to-day basis, before they can escalate and become more serious problems.
I love my role as a Clinical Account Executive because it allows me to blend clinical expertise with genuine empathy, creating personalized support that clients truly value. By listening closely and understanding their needs, I help transform their health benefit plan into a meaningful, compassionate experience for their employees. This approach ensures individuals feel heard and supported throughout their health journeys.
I believe healthcare administration should be both dynamic and compassionate. My mission is to take the complexity out of healthcare plan administration and replace it with clear, data-driven, and forward-thinking strategy. From diving deep into outcome measures to deploying modern engagement strategies, I work with my clients to ensure their clinical programs are efficient, measurable, and highly effective.
I enjoy being a Clinical Account Executive because it brings together my passion for patient care and my commitment to strong client partnerships. This role allows me to support clients in optimizing their health plans while contributing to positive, successful healthcare experiences for their employees.
Built
Around You
At Communitas, we don’t adapt your plan to our model—we build around yours.
